Hi I'm Nicola!

Having spent 30 years working in the public, private, and charitable sectors, alongside employers including the NHS and local councils, I have a deep understanding of many different areas of operations. From business administration to marketing, customer service, HR, leadership, and management, I really have dipped my toes into a little bit of everything!

When I became a parent to two children with the gift of dyslexic thinking and 'spikey profiles', I began to understand more about the challenges that are faced by those in the neurodivergent community. I founded Chapter Online as a way to use the skills and knowledge I’d gained in the business world. My aim is to provide expert support to tomorrow’s entrepreneurial superstars who may require an extra helping hand by implementing strategies that work for them.

My area of expertise at Chapter Online is business growth and development. I’m here to provide advice and guidance to businesses at all stages of their development, from initial planning through to implementation and growth. Whether you're just starting out or you're ready to take your business to the next level, my role is to help you achieve your goals. 

Pricing - VA/Support Worker - £35/hr

Business Strategy coaching - £100/hr


ADHD Virtual Assistant training & Certification

Foundation Degree in Business Administration

L3 Certificate in Assessing

Train the Trainer - Leading and Empowered Organisation

L3 End Point Assessor


Debs North - Youth Counsellor

After discovering I had ADHD and also going through menopause, I felt as though everything was falling apart.  That is when I found Nic, Nic's support has truly revolutionised not only my working life but also my home life too. She supported me through the Access to Work minefield and taught me strategies to enable me to cope with my business and life. 

I and my business were drowning in admin and disorganisation and old systems, and she stepped in, understood the situation and me, and gently rolled out a load of suggestions that all fitted brilliantly.

I recommend her constantly and will continue to do so.

Dan Harris CEO Neurodiversity in Business

A wonderful experience from a seasoned and experienced professional. Super pro-active and diligent which meant that she was a real self-starter. Would highly recommend.



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